You are the head of an office at a health care facility and part of your role is to make decisions on requests from employees for changes or adjustments to their job or work environment. You have received a request from a hospital stock clerk who has back and neck impairments that substantially limit his ability to reach and lift. The stock clerk submits medical documentation that supports his claim of impairment. He asks to be relieved of his newly-assigned linen delivery duties because those duties aggravate his back and neck conditions. The linen carts your facility uses have high sides which would cause the stock clerk to bend over frequently. What would you do?