Using all caps and exclamation points in emails is poor etiquette and should be avoided in professional communication.
Typing with capital letters and exclamation points in an email is an example of poor etiquette. Using all caps in emails can be perceived as yelling or being aggressive, which can be disrespectful and inappropriate in professional communication.
Emoticons, on the other hand, are generally not considered professional in business contexts. They are more suitable for informal conversations or texting with friends than for formal email correspondence.
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